Brexit Information
BREXIT UPDATE FOR FRIZMWORKS EU
Due to recent changes in the UK & EU’s trade agreements, customers living within the EU will no longer be charged VAT on their purchases from Frizmworks EU.
Please note, your order will be shipped on a DAP (Delivered at Place) service and you may be required to pay duties and taxes on your purchase when it arrives in the destination country. Our courier, Fedex, will contact you in advance of delivering the goods.
Unfortunately, we have no control over these charges, and cannot tell you what the cost might be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
The customer must take full liability for any parcels returned to us due to unpaid customs charges. Postal charges, return shipment costs, customs charges and handling fees will all be deductible from any refund due.
We will update this as we get further information and trade history over the next few weeks.